0800 756 5157 / + 44 (0)20 77 913 515 / info@melcleaning.co.uk

Mel Cleaning offers the best rates and quality for professional cleaning in East and West London, as well as for all other London areas. For more information check the prices on this page or call our office to learn more about our cleaning services. You can also read our clients testimonials for London cleaners service.

DOMESTIC AND OFFICE CLEANING RATES

 

Regular Cleaning

£10.00 – £12.00  /per cleaner/

One-off Cleaning

£13.00 – £15.00  /per cleaner/

Hourly Rate Excluding Equipment

£14.00 – £16.00  /per cleaner/

PROVISON OF EQUIPMENT

£35.00

 

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

 

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM

END OF TENANCY CLEANING RATES 

Studio Flat

£110.00-£130.00

1 Bedroom Property

£130.00-£150.00

2 Bedroom Property

£150.00-£180.00

3 Bedroom Property

£180.00-£210.00

4 Bedroom Property

£210.00-£250.00

5 Bedroom Property

£250.00-£300.00

 CONTACT OUR TEAM FOR THE BEST PRICE!  0800 756 5157

 

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM

AFTER BUILDERS CLEANING RATES

Studio Flat

£130.00-£150.00

1 Bedroom Property

£150.00-£170.00

2 Bedroom Property

£170.00-£190.00

3 Bedroom Property

£190.00-£230.00

4 Bedroom Property

£230.00-£260.00

5 Bedroom Property

£260.00-£320.00

 

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM

LIGHT CLEANING RATES

Studio Flat

£80.00-£100.00

1 Bedroom Property

£100.00-£130.00

2 Bedroom Property

£130.00-£150.00

3 Bedroom Property

£150.00-£180.00

4 Bedroom Property

£180.00-£210.00

5 Bedroom Property

£210.00-£250.00

 

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM

CARPET CLEANING RATES

Single bedroom /max 120 sq. feet/

£20.00

Double bedroom /max 200 sq. feet/

£25.00

Lounge /max 300 sq. feet/

£30.00

Hallway /max 100 sq. feet/

£15.00

Flight of Stairs /up to 13 steps/-internal, up to 0.80 m wide

£25.00

Landing /max 30 sq. feet/

£6.00

Bathroom

£7.00

Small Rug/max 50 sq. feet/

 £10.00

Medium Rug/max 120 sq. feet/

 £15.00

Large Rug/max 200 sq. feet/

 £20.00

Commercial/Office/Communal Cleaning

£1.20 – £1.50 per sq. meter

 

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM

UPHOLSTERY CLEANING

Two Seated Sofa

£30.00

Three Seated Sofa

£45.00

Armchair

£20.00

Single Mattress

£20.00

Double Mattress

£25.00

Set of Half Length Curtains

£25.00

Set of Full Length Curtains

£40.00

———————————————————————————————————————

*Please note that all prices are excluding VAT and they may vary depending on the state of the property,
number of bathrooms, toilets, levels and extra spaces such as study, reception, dining room, conservatory,
balcony, patio etc.

*The Client accepts and understands that poor service, breakage/damage or theft must be reported within 24
hours from the cleaning date and no one must enter the property within this time. Failure to do so will
entitle the Client to nothing. No claims can be made against Mel Cleaning Ltd after the above time limits.

*Please note that our professional services such as Pre/End of Tenancy cleanings, After Builders cleans etc
are only guaranteed if any complaints are raised within 24 hours from the cleaning date, there are no
personal belongings left and no one has been to the property within this time. If you decide to book only a
few hours of cleaning then the service is not guaranteed and we will do as much as possible within the allocated
time.

*In case of poor service Mel Cleaning Ltd will rectify problems arising as a result of its work. If the Client is not
completely happy with the outcome of the work then Mel Cleaning operatives must be allowed to come back
and re-do the job free of charge, otherwise no refund can be claimed due to the nature of the service.

*Mel Cleaning Ltd advises that the Client or a client’s representative must be at the premises at the time of
completion of the job so an inspection can be done and any correction is made on site on the same day.

*If the Client or his/hers representative confirms that they are happy with the job done, this is considered as
successful and completed job and no further claims can be made.

*If the Client has scheduled an inventory check then it must be arranged to commence no later than 24 hours
after the cleaning job has been done.

*In case of damage or breakage Mel Cleaning Ltd will repair the item if possible or will credit the Client with the
item’s present value upon payment of cleaning services rendered.

*All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash,
jewellery, items of sentimental value, art and antiques.

*The standard End of Tenancy cleaning does not include cleaning of walls, ceilings, curtains, blinds, balconies,
patios, exterior windows, carpet cleaning, upholstery cleaning, cleaning cutlery and laundry. All of the above
mentioned services, excluding walls, ceiling cleaning and laundry are available at an extra charge. However if
the Client insists on cleaning of walls and ceilings then there will be an extra charge and Mel Cleaning Ltd
cannot be held responsible for any unsuccessful results or any damage caused to the paintwork. Also if laundry
service has been especially requested there will be an extra charge and please note that Mel Cleaning Ltd does
not take any responsibility for damaging client’s clothing.

*Congestion charge and Parking may apply.

*The minimum call out charge for Professional Carpet and Upholstery Cleaning is £50.00.

*The prices for the following services: End of Tenancy Cleaning, After Builders Cleaning and Light Cleaning
include the provision of all cleaning equipment and materials. Also these services are fully guaranteed and
insured which means that in the unlikely event of a complaint we are more than happy to come back and re-do
the job free of charge. They are not limited by the time and the cleaners will stay as long as they reach the
highest possible standard. The properties will be cleaned from top to bottom including lime scale removing,
cleaning of tiles, shower screen or bath, sink, toilet bowl disinfection, mirror, cob web removing, dusting
everywhere. In the kitchen we will clean all work tops, skirting boards, all appliances in and out, all cupboards in
and out, windows and window sills from inside only and all wood work.

*Mel Cleaning Ltd reserves the right to amend the initial quotation, should the client’s original requirements
change or due to incomplete or incorrect initial information. Differences in the price will be added to the initial
quotation.

*If a Mel Cleaning Ltd operative needs to collect keys from a third party’s address outside the postal code of
the premises where work is to be done then a £10.00-£15.00 charge may apply.

*If there was a dog, cat or other hairy pet animal in the house/flat then an extra £10.00 may be added to the
initial quote due to the extensive amount of animal hair slowing down the cleaning process, unless agreed in
advance with Mel Cleaning Ltd.

*The Client understands that in some cases his/her carpets cannot be cleaned as new because of old or
permanent damage/stains which cannot be removed completely using Mel Cleaning’s carpet cleaning
equipment (our carpet cleaners use the latest top of the range technology and chemicals of PROCHEM).
Situations when such damage/stains occur must not be classified as unsuccessful and a full payment for the
job should be made.

*The carpet should be well attached to the floor otherwise we cannot accept responsibility if it gets wrinkly.

*Mel Cleaning Ltd will not be responsible for triggering any alarm systems. The Client should give specific
instructions for deactivation/activation of any household alarm systems.

FOR CURRENT DEALS AND OFFERS CALL OUR TEAM